由于旅行的不确定性，现在预订度假可能会让人望而生畏. 当你预定下一个冒险时，让你的心放松, 发现加拿大旅游公司已经实施了一项“有信心的书”政策. 我们更新了取消政策， terms and conditions and payment plans to be more flexible. As a full-service travel agency, 我们还可以为您预定旅游保险，以作进一步保障, including Cancel For Any Reason insurance.
The cancellation policies are subject to change based on provincial and federal rules. If you book for 2022 and for some reason you can’t travel due to restrictions, 我们将履行您的预订到2023年甚至2024年. 这意味着你不会错过参观世界上一些最伟大的景点.
请放心，当您与发现加拿大旅游预订, we have your best interest in mind, 和大家一起努力，让你的下一个假期成为最好的假期!
Scheduled Tours
- 我们只要求在预订时支付10%的押金，可在出发前60天内全额退还. 全款须在出发前60天付清.
- 在出发后60天内预订需要信用卡存档，并在预订时申请全款.
- 付款必须以加拿大货币支付. Discover Canada Tours保留对第三方供应商或政府机构可能对DCT实施或强制执行的任何额外旅游费用附加费的权利.
Cancellation by the Participant
Should you need to cancel your trip, you must notify us in writing by letter or email. 取消通知以加拿大的工作周为准. Weekend days or statutory holidays cannot be calculated for cancellation fee avoidance. An acknowledgement of cancellation notice will be sent; should you not receive this advice, then cancellation has not been received by Discover Canada Tours and must be resent. 我们建议购买独立旅行保险. 请查看下面的取消截止日期.
Cancellation by Operator
发现加拿大旅行社提供和运营的预定长途旅游的出发日期将成为保证出发的最低数量的顾客, secured by a valid deposit, 出发日期定下来了吗. All guaranteed tours will depart as indicated on the applicable confirmation, 根据健康和安全方面的规定，可合理更改行程. 此保证不适用于不可预见的情况下，使我们无法运行的旅游. 最新的旅游和行程信息可在发现加拿大旅游网站或通过澳门太阳集团0638. 显示旅行团信息和出发日期的小册子和其他印刷材料可能会更改，因此本保函不得依赖这些材料.
如果发现加拿大旅行社提供并经营的旅行团在出发日期前因非不可抗力原因被我们取消, 取消不是由于您的过错或疏忽造成的, 你可以选择接受:
- a substitute tour of equivalent or similar superior value; or
- 如果没有同等或更高价值的旅游，可选择价值较低的替代旅游, and a refund for the difference in price between the original tour and the substitute tour; or
- a full refund for the canceled tour.
如果发现加拿大旅游公司提供的非运营的旅游服务的供应商取消了预订, and where Discover Canada Tours acts solely as an agent for the suppliers, all effort is made to provide you with a suitable alternative of the travel service. 发现加拿大旅行社对您因取消旅行服务而产生的任何附带费用或附带损失(包括签证)概不负责, vaccinations, non-refundable flights or rail, 停车或其他费用概不退还, loss of earnings, or loss of enjoyment. Where a significant element of a tour cannot be provided as described after departure, Discover Canada Tours will make suitable alternative arrangements where possible.
Day Tours
- Prior to 24 hours before the tour departure, your tour is fully refundable
- 出发前24小时内，您的行程100%不可退款，不可转让.
夜间旅游最长可达4晚
- Up to 60-days prior to your scheduled tour departure, your tour is fully refundable
- 在预定行程出发前的60-31天内，您可以获得100%积分重新预订另一个未来的行程, 或者全额退款减去10%的押金，可以用作以后旅行的信用额度.
- 在您的预定行程出发前30天内，您的行程是不可退款的，不可转让的.
5晚或以上的夜间旅游 & Destination Snow Tours
- 在您预定的旅行出发前60天内，您可以获得100%的积分重新预订另一个未来的旅行, 或者全额退款减去10%的押金，可以用作以后旅行的信用额度
- 在预定行程出发前的60-31天内，您可以获得100%积分重新预订另一个未来的行程, non-refundable.
- 在您的旅行出发前30天内，您的旅行是不可退款的，不可转让的
As a full-service travel agency, we can book travel insurance for you, 包括“任何理由取消”保险, 为您提供进一步的安心和保护，以防您需要在我们的取消截止日期内取消.
Self-Guided Travel
付款必须以加拿大货币支付. 发现加拿大旅游接受Visa，万事达卡和美国运通. 口头和/或书面授权使用您的信用卡，表明您遵守我们的预订条款和条件. 信用卡支付将以加拿大元进行. 我们也接受在出发前45天内的直接电汇预订. 电汇的复印件必须在汇款日期以电子邮件的方式发送，说明总金额, 预订号码和顾客姓名. All bank fees related to transactions are the responsibility of the remitter.
所有旅游套餐包括北极光参观(育空和西北地区)需要在预订时全额付款. Full payment of other booked tours is due 60 days prior to scheduled departure. 在预定出发后60天内预订需要信用卡存档，并在预订时全额付款. Other supplier payment policies may apply and will be advised at time of booking.
All taxes and fees are included in the price quote, unless otherwise stated.
价格会因航空公司、铁路公司征收的燃油和服务费而波动 & coach providers, hotels, airports, government agencies, and other ground providers. In the event of fluctuations we reserve the right to adjust prices without notice.
Cancellation by the Participant
Should you need to cancel your trip, you (or your authorized travel agent) must notify us in writing by letter, e-mail, or by fax. 取消通知以加拿大的工作周为准. 周末或法定节假日不能计算在前一天的取消费用规避政策中. An acknowledgement of cancellation notice will be sent; should you not receive this advice then cancellation has not been received by Discover Canada Tours and must be resent. 我们建议独立购买旅游保险.
Cancellation by the Operator
如果发现加拿大旅游公司提供的非运营的旅游服务的供应商取消了预订, and where Discover Canada Tours acts solely as an agent for the suppliers, all effort is made to provide you with a suitable alternative of the travel service. 发现加拿大旅行社对您因取消旅行服务而产生的任何附带费用或附带损失(包括签证)概不负责, vaccinations, non-refundable flights or rail, 停车或其他费用概不退还, loss of earnings, or loss of enjoyment. Where a significant element of a tour cannot be provided as described after departure, Discover Canada Tours will make suitable alternative arrangements where possible.
独立旅行套餐的个别取消政策, 定制和私人旅行团将显示在旅游服务建议和预订确认上.
自助体验(内部通道除外)
- 出发前8天或以上:每次预订可全额退款，扣除手续费(单目的地套餐50加币，多目的地套餐100加币)
- 出发前7天或以下:不退
Inside Passage & Northern BC Tour
- 出发前46天:全额退款，每次预订扣除$100的费用和任何供应商取消费用(如果适用)，这将在报价中指定.
- 出发前45 - 8天:25%不可退
- 出发前7天或以下:100%不退
请注意，个别政策可能适用，并将概述在询价时，我们发出报价.
Custom & Private Tours, Wildlife Packages & Unique Adventure Packages
个别的取消政策将显示在旅游服务建议和预订确认上.
北极光观赏套餐(育空、西北地区)
100%不可退款，预订时不可转让.
As a full-service travel agency, we can book travel insurance for you, 包括“任何理由取消”保险, 为您提供进一步的安心和保护，以防您需要在我们的取消截止日期内取消.
COVID-19 Update
客人的安全是我们的首要任务. 我们认真遵循政府的旅游指南，并将其提高到严格和全面的安全协议.
如果你和我们一样，你已经准备好并渴望再次旅行. 过去几年对所有人来说都是充满挑战的, and not being able to escape to explore new destinations was incredibly hard. We are very excited to be welcoming local and international guests on our tours again, 并希望在未来的几年里欢迎更多的人.
If you want to make Western Canada your next destination to tick off your bucket list, 或者你会回来重新经历一遍, Discover Canada Tours 您的一站式旅行社是否为您提供最真实的旅游体验. 我们不仅会照顾您的旅游套餐, but also your flights, hotels, 通过我们的母公司提供汽车租赁和旅游保险, Uniglobe Specialty Travel.
Discover Canada Tours has been awarded the 世界旅游安全旅行认证 & Tourism Council. 我们坚持最严格的行业标准和我们的省和联邦政府的安全协议，以确保我们所有的客人的福祉. Our 自信地订票，自信地旅行 policies are in place to ensure your peace of mind no matter your personal situation, 不可预见的情况或旅行限制. Discover Canada Tours is committed to having the most flexible policies upon booking, 以及最高的旅行安全标准. 我们持续监测最新的健康建议，本页将相应更新.
COVID-19 Update
客人的安全是我们的首要任务. 我们严格遵守政府的旅行指南，并有一套严格和全面的安全协议.
